Refund policy

• Due to hygiene reasons, we do not accept returns on opened or used skincare products.
• If you receive a defective or incorrect item, please contact us within 5 days of delivery with proof (images/videos) for a replacement or refund.
• Customers are responsible for return shipping costs unless the issue is due to our error.
•  Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
•  Customer can cancel their order/requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.